Reference

Terms That Govern Your ckbet Account

These terms set out what you agree to when you open and use a ckbet account. Access and eligibility depend on your local law and the regions we currently serve — read this before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to eligible regions
ckbet Terms That Govern Your ckbet Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team can help. We handle terms-related queries through the channels below.

Live Chat Open the chat window from your account dashboard. Our team handles terms and account queries directly — no need to send an email first.
Email Support Write to our support address for detailed terms questions or to request a copy of the current version. We aim to respond within one business day.
Help Centre Our help centre covers common terms questions — account eligibility, wallet rules, and what happens when terms change. Check there before reaching out.
HOW WE OPERATE

How We Handle Your Account Under These Terms

We keep your account data and transaction records in line with the commitments in these terms. Here is what that looks like in practice.

Account Security Your account is protected with OTP verification on login. We do not share your credentials or wallet details — bKash, Nagad, or Rocket — with third parties outside what these terms permit.
Data Retention We hold your account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of your data via support.
Term Changes When we update these terms, the revised version goes live on this page with a new effective date. We do not apply changes retroactively to transactions already completed.
Dispute Process If you believe a term has been applied incorrectly to your account, raise it through live chat or email. We review each case against the version of the terms in effect at the time.

Common Questions About These Terms

These are the questions we hear most often about how our terms work and what they mean for your account.

These terms apply to anyone who opens or uses a ckbet account. Eligibility depends on your local law and whether your region is currently supported. Check before you register.

We post the updated terms here with a new effective date. Using your account after that date means you accept the changes. We do not apply new terms to past transactions.

Yes. All wallet transactions — bKash, Nagad, Rocket — are covered by these terms alongside the rules of the payment provider. Both sets of rules apply at the same time.

Contact our support team via live chat or email and ask for a data summary. We will pull your account and transaction records and send them to your registered contact.

Access depends on your local law and whether your area falls within our eligible regions. We do not make legal determinations for you — confirm that use is lawful where you are.

Raise it with our support team through live chat or email. We review disputes against the version of the terms that was in effect when the relevant action took place.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.